Our services

The way your story is told online can make all the difference

So, what is online reputation management & why is it important?

Online Reputation Management (ORM) is often an overlooked aspect of digital marketing, using various strategies to strengthen and monitor your online presence. Your online reputation determines how customers perceive your business when they search for or stumble upon it online. In this ever-evolving digital age, people rely more heavily than ever on local business listings to research and validate their purchase decisions making ORM a top priority.

One of the most effective ways to draw in new clients is to have more current reviews than your competition. 84% of consumers have stopped trusting advertisements, meaning alternative ways of evaluating businesses are critical. More positive reviews also give potential customers trust in your business and help you rank higher in search engines (like Google).

Our featured services

  • Review Management

    Branded outreach for your customers’ reviews on public websites and platforms to showcase your best customer experiences, manage review replies, and handle fraudulent reviews.

  • Customized Outreach

    Create unique outreach methods to interact with your clientele, including line queue notifications, schedulers, appointment trackers, and reminders to offer even better service to the people using your business.

  • Websites & Funnels

    From simple landing pages to complex e-commerce sites, let's create a stunning and fully functional website that perfectly reflects your brand and meets your business goals.

  • Audience Analytics

    Detailed and custom metric reporting for your business to get the information you need about what customers think about your business and measurable trend data to see how you're growing.

  • Listings

    Ensure your listings, offers, and appointments are accurate, get notified of any inconsistencies, and drive leads to your business no matter where they search.

  • Surveys

    Unique surveys designed to fit your specific business needs, run polls, get consumer info on what they like best, what new features they'd be excited to see, and anything else your business could use to generate additional revenue.

  • Email & Text Marketing

    Easily create and send branded email campaigns and personalized SMS messages that engage your audience and drive conversions.

  • Customer Communication Systems

    Streamline communication into one inbox for SMS, Facebook, and Google messages, & WebChat. Increase website conversions with an on-site chat widget that moves conversations to text.

  • QR Codes

    Customized and branded QR codes for your business to request reviews, feature menu and service pages, or even create more advanced features and communication with your customers.

Stay Connected with Our Software & Mobile App

Stay connected with your customers effortlessly through our Mobile App, WebChat feature, and versatile software. Handle reviews easily, engage with your website visitors, process payments seamlessly, respond to messages on platforms like Facebook and Google, and promote your business to your loyal customers and potential leads easily.

The Phantom Process

  • Apply

    In this first step, you will fill out a simple application providing us with the basics of what you need. Once received and reviewed, you will receive a confirmation email and a calendar link to set up our consultation.

  • Collaboration

    Don't worry! This is a stress-free consultation in which we discuss your business's specific needs and learn more about each other! We will provide a recommended service list and quote to fit your business.

  • Finalize

    We will email your customized service list, quote, and service agreement. Once signed, you will receive a secure payment link & our team will get started!

Get Started

 FAQs

  • More than just a website is required in today's digital landscape. The internet has become an incredibly competitive arena, with businesses vying for the attention of a vast online audience. While a website is undeniably crucial, it is the cornerstone of your online presence. However, it's essential to understand that your website is just the starting point. To truly stand out and connect with potential customers, you must promote your business through various digital marketing channels. This sets your business apart and maximizes your chances of attracting new visitors who can become loyal customers.

    In this digital marketing era, your brand and services face competition not only on a local scale but also on a national and international level. Though with a robust online presence and a well-crafted strategy, the potential for business growth is boundless.

  • Well, it depends on a few factors, such as your budget, level of interest in being hands-on, the amount of time you can dedicate, and what you hope to achieve.

    We understand that every individual and business is unique, and we're here to tailor our approach to your specific needs and preferences. Whether you want to be deeply involved in the process or prefer a more hands-off approach, we'll work with you to find the right balance. We aim to help you achieve your objectives while respecting your resources and time constraints. We're flexible and ready to collaborate in a way that suits you best.

  • We designed our business model to be flexible and accommodating to your budget. We understand that every business is unique, so we’d like to offer a solution that fits your needs.

    Our pricing typically consists of a base monthly subscription for our core services, providing a solid foundation to get started. However, the final cost can vary depending on a few factors, including the level of involvement you need from us, your business's specific needs, and whether we should incorporate any additional services to enhance your experience. We're committed to finding the best pricing structure that aligns with your goals and resources.

  • The makeup of your website's pages can vary depending on your unique business. Still, a great website should generally include these core pages: Home, About, Services/Products/Menu, Case Studies/Testimonials, and a Contact Us page.

    If you're unsure about what content to include on your website, don't worry! We are here to help! We take a deep dive into your business to make sure we create the perfect pages that will make your products or services shine.

  • Our prices can start as low as $500, but the final cost depends on your project's complexity and specific requirements. We understand that every website is unique, and factors like design intricacy and additional features can influence the overall cost. Our goal is to work with you to create a website that meets your budget while delivering the functionality and aesthetics you desire.